We can control the words

  “We cannot control the way people interpret our ideas or thoughts, but we can control the words and tones we choose to convey them. Peace is built on understanding, and wars are built on misunderstandings. Never underestimate the power of a single word, and never recklessly throw around words. One wrong word, or misinterpretedContinue reading “We can control the words”

Communication in times of crisis

We’re all getting a lesson in the importance of good, clear, and accurate communication in times of crisis right now, aren’t we?  Do you feel you have not been getting good information about COVID19?  Or maybe you are on overload with too much information?  Are you not sure who and what to trust? If youContinue reading “Communication in times of crisis”